Do you offer refunds or exchanges?Updated 2 months ago

Yes, we offer refunds and exchanges within [45] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that items purchased at other retailers, worn or altered are not eligible.

For returns or exchanges, please please use our self-service Portal. If you need additional assistance, contact our customer support at [email protected] or 800.845.6591. 

ALL US UPS RETURN LABELS ARE PRE-PAID. 

Canadian requests do NOT qualify for PRE-PAID UPS returns. 

ORIGINAL SHIPPING FEES ARE NOT REFUNDABLE.

Refunds will be processed to the original payment method within [14-21] business days of receiving the returned item.