📦 Item missing or received an incorrect item?Updated 17 days ago

We’re sorry to hear about the issue you’re experiencing and want to help resolve it promptly.

To assist you further, we kindly ask that you email this information to us at [email protected]:

• 1–2 photos of the shipping bag, showing its condition
• A photo of the items you did receive

Once we receive these images, we’ll be able to properly assess the situation and advise on the next steps.

We appreciate your cooperation and look forward to resolving this for you.